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Hyperterminal Connection Test

This procedure is designed to gather modem connection data while online. These are not instructions for offline testing. For offline testing instructions please go to the Modem Data Query page. You should not be connected when you begin this procedure.

While written for users of Microsoft Windows operating systems (Win 95 and later), it can be used as a guide for use with other operating systems. The instructions are specific to HyperTerminal, but the principle should work with any terminal program.

If HyperTerminal is installed you should be able to find it at:

• Windows 95
  Select Programs from the Start menu, then select Accessories, then select HyperTerminal, then launch HyperTrm.exe (or HyperTrm).
• For other Windows versions
  Select Programs from the Start menu, then select Accessories, then select Communication, then select HyperTerminal, then launch HyperTrm.exe (or HyperTrm).
• HyperTerminal Private edition (an upgrade to the version released with Windows 95, 98 or NT)
  Select Programs from the Start menu, then select HyperTerminal Private edition, then select HyperTerminal Private edition, then launch HyperTrm.exe (or HyperTrm).

Do not use any preexisting icon such as AT&T Mail or any previous connection you may have created. Use the HyperTrm.exe (or HyperTrm) icon only.

If HyperTerminal is not installed:

1. Open the Control Panel, then open Add/Remove Programs, and then choose the Windows Setup tab.
2. Select Communications, and then click the Details button.
3. Please a check mark beside HyperTerminal.
4. Click the Ok button to close.

You might need to have your Windows Install CD handy or you can download and install HyperTerminal Private edition, a version newer than what comes with Windows 95, Windows 98, or Windows NT.

1. Close any Internet program you have running and disconnect from the Internet.
2. Launch HyperTerminal.
   
3. In the New Connection box enter the name you want for the connection.
   
4. Click the OK button.
5. Enter the phone number you use to call AT&T Worldnet Service, also known as your AT&T Worldnet access number.
6. Make sure the correct modem is selected.
7. Click OK.
   
8. Click the Dial button.
   
   You should then see the Connect Status box.
   
9. After you see Please Sign-on: or any other logon prompt, type +++ (three plus signs).
   Do not press Enter.
10. In a short time you should see OK.
    
11. If you don't see the OK, but another prompt, type +++ again.
    Do not press Enter.
    
12. After the OK is seen you are ready to enter the commands.
    These commands will vary from modem to modem. If you don't know what to use and you are an AT&T Worldnet member, you can go to the AT&T Worldnet help newsgroups mentioned after the instructions and ask for help.
    If you can't see what you are typing you need to enter ate1 as your first command.
    
13. After all the commands have been entered, it is time to save the results.
    From the Edit menu, choose Select All.
    
14. From the Edit menu, choose Copy.
    
15. You can now paste the results directly into the body of your reply message, newsgroup posting or into a text (*.txt) file and then attach the file to your message.

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