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Viewing Headers in Entourage X for the Macintosh

This page has instructions on viewing headers in Microsoft's Entourage X for the Macintosh. We've divided it into the following sections:


To view headers:

  1. Open the e-mail message in Entourage X for Macintosh. Select Internet Headers from the View menu.
    headers menu
  2. Within the selected e-mail message, click the mouse and move the curser into the small space between the horizontal lines below the header and pull down so that the entire header is visible.
    e-mial header

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To copy header information:

  1. Select the headers by clicking the mouse in the header portion of the message, then choose Select All from the Edit menu.
    select all
  2. The headers will be highlighted as shown in the illustration below.
    highlight

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To paste header information into a message:

  1. Choose Forward from the Message menu.
    forward
  2. Address the message to the appropriate domain.
    address
  3. You want to paste the headers above the beginning of the message so place your curser at the top of the message above the words Forwarded Message.
    insert point
  4. Choose Paste from the Edit menu and the header will appear.
    paste
  5. Select Send Now to forward the message to the appropriate domain. You'll find additional information on fighting SPAM on our Fighting Junk E-mail (aka SPAM) page.
    send

The SPAM used in this example is NOT one that should necessarily be forwarded to abuse@att.net. If the SPAM was sent using an AT&T Worldnet account or refers to a page hosted by AT&T Worldnet Service, THEN, you should forward the message to abuse@att.net.

Note: If the SPAM got past the Brightmail E-mail Screener, you should also forward the message (including the headers) to missed-spam@att.net. You probably won't receive an acknowledgment of any forwarded messages, but be assured they are used to build better rules to help improve the E-mail Screener.

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Need Additional Help?

If you can't find the answers you need, please try:

  1. The help file for the application you are using.
  2. Our FAQs.
  3. The AT&T Worldnet Help Newsgroups.
Note: AT&T DSL Service support is available at http://dslhelp.att.net