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E-mail Timeouts When Using McAffe or Norton/Symantec Virus Protection

There can be some problems sending e-mail using POP3 e-mail applications, such as Outlook Express and Eudora, and using the imailhost/ipostoffice (SSL) settings. These settings are usually used by DSL customers and when getting AT&T Worldnet mail while connected to another ISP.

Correcting the errors in:

• McAffee
• Norton/Symantec

Correcting the Errors in McAffee:

1. Open McAffee.
2. Double-click Security Center.
3. Select the Virus scan tab and click on Configure VirusScan Options.
4. Click the Advanced button.
5. Click Advanced.
6. Select the Email Scan option.
7. Under Scan Options, uncheck Outbound e-mail messages.
8. Close McAffee and save if prompted.
9. Restart your computer.

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Correcting the Errors in Norton/Symantec:

1. Exit any running e-mail programs.
2. Open Norton Antivirus.
3. Click Options.
4. Click Email Protection.
5. Clear all boxes in the Protected email clients box.
6. Clear the Enable email protection check box.
7. Click the OK button.

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